Tuesday, May 18, 2004
Online Articles - Sonic Rim
Sonic Rim has some interesting publications which include experience and learning space design. Be sure to check it out!
Designing With Indegenious Ideas
Uday Dandavate and Nancy Lafferty-Wellott
In Business World India, June 30, 2003
As global companies reach out to emerging markets, they need to
integrate local ideas into product innovation processes.
Digital Rivers
Uday Dandavate
In Silicon India, July 2002
There is a need for technology companies to drive product development by thinking about the user experience first.
How "Applied Ethnography" can improve your NPD Research Process
Elizabeth B.-N. Sanders
In Visions Magazine special section: Ethnography in NPD Research, April 2002
Applied ethnography is gaining widespread acceptance as a research technique. But many companies are still puzzled by it, or do not know how to use it effectively - especially in the new product development process.
http://www.pdma.org/visions/apr02/applied.html
Scaffolds for Experiencing in the New Design Space
Elizabeth B.-N. Sanders
In Information Design, Institute for Information Design Japan (Editors), IID.J, Graphic-Sha Publishing Co., Ltd., 2002. (In Japanese)
But there is a problem with this concept of experience design. You can't design experience. Experiencing is in people.
From User-Centered to Participatory Design Approaches
Elizabeth B.-N. Sanders
In Design and the Social Sciences. J.Frascara (Ed.), Taylor & Francis Books Limited (2002)
There is a shift in perspective occurring today at the collaborative edge of design and social science. It is a change from a user-centered design process to that of participatory experiences. It is a shift in attitude from designing for users to one of designing with users.
Making Emotional Connections through Participatory Design
Marty Gage and Preetham Kolari
In Boxes and Arrows, March 2002
Can be found at http://www.boxesandarrows.com
Unlike other approaches to understanding users, participatory design assumes that users should play an active role in the creative process: users envision the future by identifying the defining moments from their perspective.
Virtuosos of the Experience Domain
Elizabeth B.-N. Sanders
In Proceedings of the 2001 IDSA Education Conference
There is a lot of talk lately about "Experience Design." Companies sell experience design, but don't define what it is. On-line discussion groups debate who the virtuosos of the experience domain should be. Design educators wonder if they should be teaching it. And they wonder how they should be teaching it.
Harnessing People's Creativity: Ideation and Expression through Visual Communication
Elizabeth B.-N. Sanders and Colin William
In Focus Groups: Supporting Effective Product Development. Langford J and McDonagh-Philp D (Eds.) Taylor and Francis, 2001.
This chapter describes and shows examples of "make" toolkits we use to elicit creative thinking from people who will buy and use future products and services.
Beyond Ethnography: Redefining the Role of the User in the Design Process
Patrice Martin and Kevin Schmidt
In INCA 2001, Issue 1
Today's standards in design research do not actively involve the intended user in the creative process. We can learn more about people by looking at not only what they say and do, but also what they make.
Collective Creativity
Elizabeth B.-N. Sanders
In LOOP: The AIGA Journal of Interaction Design Education, Edition 3
Advances in technology and in the evolution of human-centered design practices are beginning to expose a shift in focus from individual to collective creativity - a new role for designers as creators of scaffolds or infrastructures upon which nondesigners can express their creativity.
A New Attitude for the Next Generation of Designers
Elizabeth B.-N. Sanders and Robert Suarez
Can be found at http://www.core77.com
It's time for us to take a new attitude about the "consumer." This won't be hard for those of you new to design because it matches your intuitions about the way things should be. But it will be much harder for those of us who are experienced design professionals.
A New Design Space
Elizabeth B.-N. Sanders
In Proceedings of ICSID 2001 Seoul: Exploring Emerging Design Paradigm, Oullim. Seoul, Korea, October 7-11, 2001, pp. 317-324
The world we live in today is still being made of the dreams of a technologically elite, predominantly male audience. I ask you to imagine a world whose future is made of the dreams of everyday people. This is the essence of the new design space.
A New Design Space
Elizabeth B.-N. Sanders
In ICSID News: Special Congress Edition, October-December 2001, p. 16
Where do designers fit in this new design space? If ordinary people have the ability to create their own experiences, then what will designers contribute?
User Research as the Primary Design Inspiration for Packaging & Branding Strategies
R. Brian Stone, Wayne C. Chung, Brandie L. Kasprzak, and Elizabeth B.-N. Sanders
In Proceedings of the 2001 IDSA Education Conference
Instead of the traditional market research approach, P&G wanted us to apply user-centered design research as a means of strategically improving and extending the individual brand identities in current and future markets.
Earlier papers and publications
Design for Experiencing: New Tools
Elizabeth B.-N. Sanders and Uday Dandavate
So we can see now, at the end of 1999, that there is a common ground, a new territory being formed by the reciprocal respect between designers and social scientists. It is clear that social science still has much to offer design, just as design has much to offer the social sciences.
Postdesign and Participatory Culture
Elizabeth B.-N Sanders (64Kb)
People want to express themselves and to participate directly and proactively in the design development process.
Generative Tools for CoDesigning
Elizabeth B.-N Sanders (996Kb)
The emergence of a participatory culture and people-centered design will affect what companies design and produce in the future, with results more relevant and meaningful to people's lives.
Working Anywhere: Co Design through Participation
Uday Dandavate, Denise Steiner and Colin William (136Kb)
The participatory approach provided additional means not only to learn about the end-user, but also to communicate the learning internally.
Beyond User-Centered Design - Part One
Elizabeth B.-N Sanders (16Kb)
We are heading into a world where relationships matter more than objects and human experience is what matters most of all.
Beyond User-Centered Design - Part Two
Elizabeth B.-N Sanders (16Kb)
By accessing people's feelings, dreams, and imaginations, we can establish resonance with them and work with them to deliver what they want, when they want it, and how they want it.
Honey, It's So Obvious
Elizabeth B.-N. Sanders
Honey, it's so obvious that we must include the users in the design of systems and products. How could anyone ever think otherwise?
Designing With Indegenious Ideas
Uday Dandavate and Nancy Lafferty-Wellott
In Business World India, June 30, 2003
As global companies reach out to emerging markets, they need to
integrate local ideas into product innovation processes.
Digital Rivers
Uday Dandavate
In Silicon India, July 2002
There is a need for technology companies to drive product development by thinking about the user experience first.
How "Applied Ethnography" can improve your NPD Research Process
Elizabeth B.-N. Sanders
In Visions Magazine special section: Ethnography in NPD Research, April 2002
Applied ethnography is gaining widespread acceptance as a research technique. But many companies are still puzzled by it, or do not know how to use it effectively - especially in the new product development process.
http://www.pdma.org/visions/apr02/applied.html
Scaffolds for Experiencing in the New Design Space
Elizabeth B.-N. Sanders
In Information Design, Institute for Information Design Japan (Editors), IID.J, Graphic-Sha Publishing Co., Ltd., 2002. (In Japanese)
But there is a problem with this concept of experience design. You can't design experience. Experiencing is in people.
From User-Centered to Participatory Design Approaches
Elizabeth B.-N. Sanders
In Design and the Social Sciences. J.Frascara (Ed.), Taylor & Francis Books Limited (2002)
There is a shift in perspective occurring today at the collaborative edge of design and social science. It is a change from a user-centered design process to that of participatory experiences. It is a shift in attitude from designing for users to one of designing with users.
Making Emotional Connections through Participatory Design
Marty Gage and Preetham Kolari
In Boxes and Arrows, March 2002
Can be found at http://www.boxesandarrows.com
Unlike other approaches to understanding users, participatory design assumes that users should play an active role in the creative process: users envision the future by identifying the defining moments from their perspective.
Virtuosos of the Experience Domain
Elizabeth B.-N. Sanders
In Proceedings of the 2001 IDSA Education Conference
There is a lot of talk lately about "Experience Design." Companies sell experience design, but don't define what it is. On-line discussion groups debate who the virtuosos of the experience domain should be. Design educators wonder if they should be teaching it. And they wonder how they should be teaching it.
Harnessing People's Creativity: Ideation and Expression through Visual Communication
Elizabeth B.-N. Sanders and Colin William
In Focus Groups: Supporting Effective Product Development. Langford J and McDonagh-Philp D (Eds.) Taylor and Francis, 2001.
This chapter describes and shows examples of "make" toolkits we use to elicit creative thinking from people who will buy and use future products and services.
Beyond Ethnography: Redefining the Role of the User in the Design Process
Patrice Martin and Kevin Schmidt
In INCA 2001, Issue 1
Today's standards in design research do not actively involve the intended user in the creative process. We can learn more about people by looking at not only what they say and do, but also what they make.
Collective Creativity
Elizabeth B.-N. Sanders
In LOOP: The AIGA Journal of Interaction Design Education, Edition 3
Advances in technology and in the evolution of human-centered design practices are beginning to expose a shift in focus from individual to collective creativity - a new role for designers as creators of scaffolds or infrastructures upon which nondesigners can express their creativity.
A New Attitude for the Next Generation of Designers
Elizabeth B.-N. Sanders and Robert Suarez
Can be found at http://www.core77.com
It's time for us to take a new attitude about the "consumer." This won't be hard for those of you new to design because it matches your intuitions about the way things should be. But it will be much harder for those of us who are experienced design professionals.
A New Design Space
Elizabeth B.-N. Sanders
In Proceedings of ICSID 2001 Seoul: Exploring Emerging Design Paradigm, Oullim. Seoul, Korea, October 7-11, 2001, pp. 317-324
The world we live in today is still being made of the dreams of a technologically elite, predominantly male audience. I ask you to imagine a world whose future is made of the dreams of everyday people. This is the essence of the new design space.
A New Design Space
Elizabeth B.-N. Sanders
In ICSID News: Special Congress Edition, October-December 2001, p. 16
Where do designers fit in this new design space? If ordinary people have the ability to create their own experiences, then what will designers contribute?
User Research as the Primary Design Inspiration for Packaging & Branding Strategies
R. Brian Stone, Wayne C. Chung, Brandie L. Kasprzak, and Elizabeth B.-N. Sanders
In Proceedings of the 2001 IDSA Education Conference
Instead of the traditional market research approach, P&G wanted us to apply user-centered design research as a means of strategically improving and extending the individual brand identities in current and future markets.
Earlier papers and publications
Design for Experiencing: New Tools
Elizabeth B.-N. Sanders and Uday Dandavate
So we can see now, at the end of 1999, that there is a common ground, a new territory being formed by the reciprocal respect between designers and social scientists. It is clear that social science still has much to offer design, just as design has much to offer the social sciences.
Postdesign and Participatory Culture
Elizabeth B.-N Sanders (64Kb)
People want to express themselves and to participate directly and proactively in the design development process.
Generative Tools for CoDesigning
Elizabeth B.-N Sanders (996Kb)
The emergence of a participatory culture and people-centered design will affect what companies design and produce in the future, with results more relevant and meaningful to people's lives.
Working Anywhere: Co Design through Participation
Uday Dandavate, Denise Steiner and Colin William (136Kb)
The participatory approach provided additional means not only to learn about the end-user, but also to communicate the learning internally.
Beyond User-Centered Design - Part One
Elizabeth B.-N Sanders (16Kb)
We are heading into a world where relationships matter more than objects and human experience is what matters most of all.
Beyond User-Centered Design - Part Two
Elizabeth B.-N Sanders (16Kb)
By accessing people's feelings, dreams, and imaginations, we can establish resonance with them and work with them to deliver what they want, when they want it, and how they want it.
Honey, It's So Obvious
Elizabeth B.-N. Sanders
Honey, it's so obvious that we must include the users in the design of systems and products. How could anyone ever think otherwise?
Wednesday, May 12, 2004
Online Papers - CETIS
Learning Design and Pedagogy
This is a list of papers located at CETIS-TechDis Accessibility SIG. I have yet to review these papers.
This is a list of papers located at CETIS-TechDis Accessibility SIG. I have yet to review these papers.
Online Proceeding - Pedagogical Usability
The Keys to Usability in e-Learning Websites
Agnes Kukulska-Hulme and Lesley Shield
The Open University
A.M.Kukulska-Hulme@open.ac.uk, L.E.Shield@open.ac.uk
ABSTRACT
Technical knowledge is insufficient when designing and testing websites for e-learning. At the Open University, usability has been at the heart of a project aimed at enabling academic course developers to participate on an equal footing with other professionals in addressing website usability. Our investigations have included interviews with key staff, a review of usability literature, case studies, usability tools, workshops, an investigation of student and tutor experiences, and an analysis of student ratings for websites. We outline our concept of ‘pedagogical usability’, a set of key cosiderations for improving the experience of web-based learning.
Keywords
Web-based learning, guidelines, pedagogical design, usability, acceptability, website testing
Agnes Kukulska-Hulme and Lesley Shield
The Open University
A.M.Kukulska-Hulme@open.ac.uk, L.E.Shield@open.ac.uk
ABSTRACT
Technical knowledge is insufficient when designing and testing websites for e-learning. At the Open University, usability has been at the heart of a project aimed at enabling academic course developers to participate on an equal footing with other professionals in addressing website usability. Our investigations have included interviews with key staff, a review of usability literature, case studies, usability tools, workshops, an investigation of student and tutor experiences, and an analysis of student ratings for websites. We outline our concept of ‘pedagogical usability’, a set of key cosiderations for improving the experience of web-based learning.
Keywords
Web-based learning, guidelines, pedagogical design, usability, acceptability, website testing
